GEOGrow Terms of Service

Effective Date: August 1, 2025

Last Updated: May 20, 2026

1. Definition of Service

GEOGrow (“we,” “us,” or “our”) provides a proprietary, cloud-based software-as-a-service (SaaS) product designed to help users analyze and improve brand visibility across AI-driven search and recommendation systems. References to GEOGrow as a “platform” are for descriptive purposes only and do not imply an open ecosystem, hosting service, or marketplace. GEOGrow is a closed, managed service operated solely by GEOGrow Labs Inc.

2. Eligibility

You must be at least 18 years old and capable of forming a binding agreement to use the Service.

3. Account Responsibilities

You are responsible for:

• Maintaining the absolute confidentiality of your account credentials.
• All activity, requests, and data transmissions that occur under your account.
• Ensuring your use of the platform strictly complies with applicable regional, national, and international laws.

4. Subscription, Billing, and Cancellation

• Subscriptions renew automatically unless canceled prior to the renewal date.
• Fees are non-refundable except where explicitly required by applicable law.
• We reserve the right to temporarily suspend or permanently terminate access for failed payments.
• You may cancel your subscription at any time; access will continue through the end of your current paid billing period.
• We reserve the right to modify platform pricing with reasonable prior notice.

5. Limited License

You are granted a limited, non-exclusive, non-transferable, non-sublicensable license to use GEOGrow solely for internal business purposes. You may not:

• Copy, resell, lease, or redistribute the GEOGrow software or backend mechanics.
• Use GEOGrow, its code, or its conceptual outputs to build competing analytics products.
• Extract, scrape, or systematically harvest data from the platform at scale.

6. Intellectual Property

All rights, title, and interest in GEOGrow — including software architectures, backend connectors, proprietary algorithms, specialized data models, search scoring systems, and UI outputs — remain the exclusive property of GEOGrow Labs Inc. No rights or ownership stakes are granted except as explicitly stated in these Terms.

7. User Data Ownership

You retain full, uncompromised ownership of all data, text, files, and proprietary brand information you provide to the platform. You grant GEOGrow a limited, non-exclusive license to process such data solely to:

• Provide and maintain the immediate execution of the Service.
• Improve platform functionality strictly in an anonymized, aggregated form.

We do not sell, rent, or commercially exploit identifiable user data or prompt history to any third party.

8. Enterprise AI Processing, API Licensing, and Confidentiality Boundary

To execute its real-time brand optimization analytics, the GEOGrow platform licenses and routes data through third-party enterprise Large Language Model (LLM) Application Programming Interfaces (APIs), specifically Google Gemini Flash and OpenAI ChatGPT.

• Zero Data Retention (ZDR) Mandate: GEOGrow processes all customer text inputs and programmatic prompts via specialized, stateless API configurations. By enforcing structural parameters (such as store: false and disabling third-party persistent caching or external search grounding tools), all transmissions are handled entirely in volatile memory (RAM).
• Exclusion from Model Training: Inputs and outputs traveling through our licensed enterprise API connections are never written to disk by third-party providers, are entirely exempt from automated abuse log retention pools, and are never used to train public or proprietary base models.
• Non-Breach of Confidentiality: Because GEOGrow forces an airtight, zero-retention data architecture, the secure transmission of inputs through these enterprise APIs does not constitute a disclosure to an unauthorized third party, a breach of standard corporate confidentiality, or a violation of pre-existing Non-Disclosure Agreements (NDAs) held by the Customer.

9. AI and Output Performance Disclaimer

GEOGrow provides automated analytical insights and AI-assisted outputs. You acknowledge and agree that:

• Generated outputs reflect dynamic, point-in-time AI states and may be incomplete, inaccurate, or subject to abrupt external changes.
• No explicit or implied guarantee is made regarding specific platform rankings, search layouts, visibility matrix modifications, or overarching business and financial outcomes.
• You assume sole operational and legal responsibility for corporate decisions made based on GEOGrow insights.

10. Closed Architecture (No Marketplace or Third-Party Hosting)

GEOGrow does not host, distribute, or publish user-generated content or strategic brand data publicly. The platform does not operate as an open marketplace, public repository, or developer platform.

11. API and Integration Licensing Policy

If you interface with GEOGrow via our proprietary developer API:

• The API license is granted exclusively for internal customer deployment.
• Any sublicensing, bulk resale, white-labeling, or external service provision of GEOGrow API capabilities to unauthorized third parties is strictly prohibited.
• We reserve the right to revoke API access credentials instantly if abnormal token traffic, rate violations, or systemic security risks are detected.

12. Acceptable Use

You agree not to:

• Use the Service for any unlawful, deceptive, or fraudulent purposes.
• Attempt unauthorized system access, malicious load testing, or backend reverse engineering.
• Interfere with or degrade the performance of our infrastructure pipelines.
• Use generated insights or data outputs to intentionally mislead, deceive, or harm others.

13. Indemnification

You agree to indemnify, defend, and hold harmless GEOGrow Labs Inc. and its affiliates, officers, and directors from any claims, damages, losses, or legal liabilities arising directly from your misuse of the Service, the explicit nature of your submitted data, or your direct violation of these Terms.

14. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

15. Limitation of Liability

To the fullest extent permitted by applicable law:

• GEOGrow Labs Inc. shall not be liable for any indirect, incidental, special, exemplary, or consequential damages, including loss of profits, data, or corporate goodwill.
• Total aggregate liability for any claims arising under these terms shall not exceed the total monetary amount paid by you to GEOGrow in the twelve (12) months immediately preceding the event giving rise to liability.

16. Termination

We reserve the operational right to temporarily suspend or permanently terminate your account access at any time, without prior notice, for documented violations of these Terms, detected security risks, or critical infrastructure maintenance.

17. Governing Law and Jurisdiction

These Terms and your relationship with the platform are governed exclusively by the laws of the State of Ohio, without regard to its conflict of law principles. Any legal dispute or formal claim arising under this agreement shall be resolved solely in the state or federal courts located in Hamilton County, Ohio.

18. Changes to Terms

We reserve the right to update these Terms from time to time to accommodate new technological integrations or evolving corporate compliance requirements. Continued interaction with GEOGrow following the publication of revised terms constitutes full legal acceptance of the updated document.