GEOGrow Privacy Policy

Effective Date: 11/10/2025
Last Updated: 11/10/2025

GEOGrow (“we,” “us,” “our”) is a proprietary software-as-a-service (SaaS) product operated by Stuff That Spins LLC, based in Ohio, USA.
We are committed to protecting your privacy and handling your information responsibly.

This Privacy Policy explains how we collect, use, and safeguard your information when you use GEOGrow and related websites (including geogrow.ai and any connected subdomains).

1. Information We Collect

We collect information to operate our services effectively and provide a better user experience.

a. Information You Provide

• Account information (name, email address, company name, password)
• Billing information (payment method, address)
• Audit inputs (URLs, brand names, keywords, or content you enter for analysis)
• Support communications (emails, chat messages, or feedback)

b. Information We Collect Automatically

• Usage data (page views, session duration, interactions within the platform)
• Technical data (IP address, browser type, operating system)
• Cookies and analytics (for authentication, session management, and improving usability)

We do not collect sensitive personal information such as government IDs, financial account numbers, or biometric data.

2. How We Use Your Information

We use your information only to:

• Provide and maintain GEOGrow services
• Personalize dashboards, reports, and recommendations
• Communicate updates, support, and billing information
• Improve and secure our systems
• Comply with applicable legal obligations

We do not sell, rent, or trade user data.
We may use aggregated, anonymized data for research or benchmarking (e.g., “average GEO visibility scores by industry”) — but no personal or identifiable data is ever shared.

3. Data Ownership and Control

You retain full ownership of all brand, content, and business data you provide to GEOGrow.
GEOGrow only processes this data to perform contracted services.

You can request data deletion or export at any time by contacting privacy@geogrow.ai.

4. Data Sharing and Third Parties

We share limited information only with:

• Service providers who assist in operations (e.g., hosting, analytics, payment processors)
• Legal authorities, if required by law or subpoena

All third-party processors are contractually required to protect your data and comply with applicable privacy regulations.

GEOGrow does not provide open APIs for public access or allow third-party apps to operate within the system.
This means your data is never exposed to an open developer ecosystem.

5. Cookies and Tracking

We use cookies and local storage for:

• User authentication
• Session management
• Usage analytics (e.g., Google Analytics, Plausible, or similar)

You may disable cookies in your browser, but some GEOGrow features may not function properly without them.

6. Data Retention

We retain your data only for as long as necessary to provide our services and comply with legal obligations.
Inactive accounts and related data may be deleted after 12 months of inactivity.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including:

• Encrypted transmission (HTTPS / TLS)
• Secure data storage and access control
• Regular security audits

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

8. International Users

GEOGrow is operated in the United States.
If you access the service from outside the U.S., your data may be transferred and processed in the United States, where data protection laws may differ from your country’s.

9. Children’s Privacy

GEOGrow is not intended for use by individuals under 18 years of age.
We do not knowingly collect information from minors.
If we learn that we have inadvertently collected data from a minor, we will delete it promptly.

10. Your Rights (GDPR/CCPA)

Depending on your jurisdiction, you may have the right to:

• Access or request a copy of your data
• Request correction or deletion
• Object to data processing
• Request data portability

To exercise these rights, contact privacy@geogrow.ai.

11. Changes to This Policy

We may update this Privacy Policy periodically.
When changes are made, the updated version will be posted on our website with a new effective date.
Your continued use of GEOGrow constitutes acceptance of any updated terms.

12. Contact Us

For privacy questions, concerns, or data requests:
📧 privacy@geogrow.ai